Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Nomad Food and Wine, we believe online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Responsible gaming is a shared commitment between players and operators. We encourage you to gamble within your means and seek help if gaming becomes problematic.

Age Verification

You must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in online gambling in New Zealand. We take age verification seriously and recommend all operators conduct thorough checks before allowing account creation.

If you are under the legal age, please do not attempt to gamble. Underage gambling can lead to serious harm and is illegal.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing Losses: Gambling more to recover money you've lost
• Hiding Your Gambling: Being secretive about the amount you gamble or how much money you've spent
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Using Gambling to Cope: Gambling to escape stress, anxiety, depression, or other problems
• Loss of Control: Being unable to stick to betting limits or stop when you intended to
• Borrowing to Gamble: Taking loans or using credit to fund gambling activities
• Relationship Strain: Gambling causing conflict with family, friends, or partners
• Tolerance Building: Needing to gamble with larger amounts to get the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Financial Difficulties: Experiencing debt, unpaid bills, or financial hardship

If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Safer Gaming Features

Most reputable online casinos offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose during a session or period
• Session Time Limits: Set automatic reminders or cut-offs for how long you play
• Reality Checks: Receive pop-up notifications during play to remind you of time and money spent
• Self-Exclusion: Voluntarily exclude yourself from gambling sites for a set period (days, weeks, months, or permanently)
• Account Closure: Permanently close your account if you wish to stop gambling entirely
• Cooling-Off Period: Request a mandatory break from gambling

We recommend using these tools proactively as part of your responsible gaming strategy.

Support Organisations in New Zealand

If you're struggling with problem gambling, free and confidential support is available:

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with the right support. There is no shame in seeking help. If you or someone you know is struggling with gambling:

• Contact the Gambling Helpline on 0800 664 262 (available 24/7 in New Zealand)
• Visit www.problemgambling.nz for counselling and resources
• Use your casino's self-exclusion tools immediately
• Speak to a trusted friend, family member, or mental health professional

Help is available, and recovery is possible. Take action today.

Our Commitment to Responsible Gaming

Nomad Food and Wine is committed to promoting responsible gaming practices. We partner only with licensed and regulated casinos that implement strict responsible gaming measures. We actively encourage all players to gamble responsibly and to utilise the safety tools and support services available to them.